I went in without an appointment to get air in one of my tires. After a bit of a wait, Linda came out and told me that the tire pressure sensor was damaged by my recent accident and she had taken the liberty on my behalf to contact the auto body shop that had done the repairs and was authorized to have it replaced and the bill sent to Allstate and there would be no cost to me since the other driver was at fault. How can you not love this place!