Burnt Hills Auto Repair

Everything is always great, timely and done well. Thanks!

Matt and Linda always take good care of us (and our cars)!

Inspection was quickly done

Always the best! Completely reliable! Many thanks!

Always quick and first class service.

I have been going to Gil's for years. Always outstanding personal service. Friendly, knowledgeable and go out of their way to serve me and all their customers. Wouldn't go anywhere else.

We are thankful for the staff at Gil's Garage for once again doing such a great job fixing our car and at a reasonable price. We will be bringing all our cars here for service in the future.

I can't praise the service I received when I made an appointment to diagnose my car which suddenly wouldn't start---all in a blizzard with the car sitting in a snowplow-created snowbank! Initially, I requested an appointment online, intending to coordinate the date and time with AAA service. The online calendar showed that the first open appointment was several days hence; I made my first choice at 2 p.m. on that day and my second choice the following day at the same time. First thing in the morning, I received an email telling me that neither time was available and requesting that I call Gil's to make an appointment. Later that morning, I got a call from Gil's asking if I truly wanted an appointment on the date I requested or if I had simply requested the first open date on the online calendar. When I responded that I had asked for the first opening, the caller exclaimed, "You don't want to wait to find out why your car won't start!" He told me that I could call AAA to arrange an emergency start at any time Gil's was open, jump in my car and drive it to the shop---not even a phone call required. At the shop, my unscheduled diagnosis was made within a reasonable time and the technician assured that I would be comfortable as I waited in Gil's customer-friendly waiting area. I am a customer who appreciates consideration and attention to detail; that day, I experienced, for the first time at any automobile service center, a fine example of this. Though the time it takes to reset the in-deck stereo's security code---once I have the code---is seconds---all customers don't have the code and I've always thought that excellent service would include a car that was both repaired and code reset. Being thorough, and though I had never had a radio code reset after a repair, I had intended to give the technician the code prior before authorizing the repair. I was more than a little surprised when the tech, as he summarized the planned work, asked if I had the radio code---now, if we could get permanent radio-station presets...! Thank you, Gil's Garage, Inc.!

Only a car inspection, but promt service as always. Thanks!

Have always had good service at Gil's Garage. Very knowledgeable and friendly staff. I have taken my cars here for years. They have great weekday hours, as well.