There are several reasons to like and trust Gil's: they make an effort to get one in in a timely way; they are direct and honest about what they find under the hood or elsewhere, beyond the immediate scheduled issue/problem; the staff and front office are good and pleasant to deal with. I've been depending on Gil's for several years, and was referred to them by a friend who has been taking their card to Gil's for over 20 years, with only good experiences to report.