I recently had an outstanding experience at Gil's Automotive in Burnt Hills, NY, and I can't recommend them highly enough! From the moment I walked in, the team made me feel right at home. Their customer service is truly exceptional; they treat you like family and go above and beyond to ensure you feel valued. The expertise and knowledge of motor vehicles displayed by the staff are impressive. They took the time to explain the issues with my car in a way that was easy to understand, and their recommendations were spot on. I felt confident that my vehicle was in capable hands. What stood out to me was their fair and competitive pricing. I’ve been to other shops where I felt overcharged or pressured into unnecessary services, but at Gil’s, I found their prices to be reasonable and transparent. Overall, if you're looking for a reliable automotive service that combines expertise with a personal touch, look no further than Gil's Automotive. They truly set the standard for what a customer-focused business should be!